Blood & Specimen Collection & Results

Specimen Collection & Results

Blood samples are collected by appointment with our Phlebotomists most weekday mornings between 08:30 & 12:30 and some weekday afternoons between 13:30 & 14:10.

Most Results will be available within 2 working days of your test.  X-ray & Scan Results may take up to 10 days.

Our Results Line can be reached by calling 01730 812121 and selecting option 2. The results line is available between 10:00 & 12:00 Monday to Friday excluding public holidays.

If you are not already signed up to our Online Services we would urge you to consider it, as you can opt to view your electronic record including Test Results.  Please phone reception to have this set up.

Redwood Suite

The Redwood Suite offers a range of private therapists including a Chiropractor, an Acupuncturist, a Physiotherapist and a Podiatrist. Specsavers Hearing Care, Diabetic Eye Screening and AAA Screening Services are also offered at the Redwood Suite.

To find out more information on the services available, please phone 01730 811415 or visit www.theredwoodsuite.co.uk.

Smoking Cessation

We all know that smoking is one of the most destructive things we can do to our health.  However, it is never too late or too early, to quit smoking.

We are always ready to give help and advice within the practice on how to stop smoking.

Chichester Wellbeing currently provide a free stop smoking service and will advise on nicotine replacement products

Smoking > Quit smoking / Chichester Wellbeing / Provided by West Sussex County Council and Chichester District Council (westsussexwellbeing.org.uk)

Other Vaccinations

In addition to the standard childhood vaccinations, we offer the following vaccinations as required.

If, for any reason, you are unable to attend an appointment we would very much appreciate you contacting the surgery to cancel or re-arrange the appointment.  Other patients may benefit from the released appointment.

Influenza

Influenza is a viral disease that usually strikes between October and May.  It lasts from three to five days and can be followed by fatigue for two or three weeks.  It usually causes aching muscles and joints, headaches, cough and fever with a temperature of between 38and 40oC.  Although it can become a much more severe illness, leading to pneumonia, nerve and brain damage and even death, such complications are rare.  Because it is a viral infection it cannot be treated with antibiotics.  The best remedy is rest while drinking plenty of fluids.

Every winter we offer flu vaccination to our patients who meet the at risk criteria defined by the Department of Health.  These are people who:

  • Are aged 65 or over
  • Suffer from diabetes (both types 1 and 2)
  • Suffer from a chronic respiratory disease such as asthma, chronic bronchitis, emphysema, COPD, cystic fibrosis, interstital lung fibrosis, pneumonicosis and BPD
  • Suffer from a chronic heart disease such as congenital heart disease, hypertension with cardiac complications, chronic heart failure, angina, previous heart attack or other forms of IHD
  • Suffer from a chronic renal disease including nephrotic syndrome, chronic renal failure and renal transplantation
  • Suffer from chronic liver disease including cirrhosis of the liver
  • Suffer from immunosuppression such as those undergoing long term immunosupressant therapy, asplenia, splenic dysfunction, HIV and ongoing chemotherapy

The rules laid down by the Department of Health state that if you do not fall in to an at risk group, we are not permitted to provide vaccination under the NHS.  However, you can obtain a private vaccination and most Pharmacies offer this service.

If you fall within an at risk group you are entitled to come in for a flu vaccination.  We strongly recommend that you attend.

Pneumococcal Vaccination

Pneumococcal disease is an infection caused by a type of bacteria called Streptococcus pneumoniae.  When these bacteria invade the lungs, they cause the most common kind of bacterial pneumonia and can then invade the bloodstream and/or the tissues and fluids surrounding the brain and spinal cord causing meningitis.  Another common complication is infection of the middle ear.

If you are aged 65 or over you can now have the pneumococcal vaccination to protect against the most serious forms of pneumococcal infection.  You won’t need it each year and for most it’s a one-off vaccination.

If would like more information, please contact the surgery.

You can also have this vaccination if:

  • You don’t have a spleen, or if your spleen doesn’t work properly
  • Your immune system doesn’t work properly (due to HIV, chemotherapy etc)
  • You have chronic disease of the heart, lungs, liver or kidneys
  • You have diabetes

Meningitis

Meningitis causes the inflammation of the membranes covering the brain and spinal cord.  Thankfully, vaccinations have resulted in a substantial reduction in cases of meningitis.  However, outbreaks do occasionally occur, particularly in institutions such as schools and universities.

Factors that may increase the risk of contracting meningitis include smoking, kissing on the mouth and attending large gatherings.  The organisms that cause meningitis live naturally in the back of the nose and throat:  Between 10 and 15 per cent of the population will be carriers that display no symptoms.  However, the illness can develop rapidly and patients may become seriously ill within a few hours.

If you, a member of your family, a friend or colleague feels unwell, check for one or more of the following symptoms:

  • Severe headache
  • High temperature/fever
  • Vomiting
  • Neck stiffness
  • Aversion to bright lights
  • Drowsiness or lethargy
  • Joint or muscle pains
  • A rash of red/purple spots which looks like bruising under the skin.

Not all of these symptoms will necessarily occur together.

Some bacteria that cause meningitis can also cause septicaemia (blood poisoning).  In this case a rash of blood spots appears under the skin.  If untreated they become larger, like fresh bruises.  A simple test is to press a glass against the skin – the spots do not turn white when pressed.

If you have, or suspect others have, the symptoms (not all of which may appear at once) you should contact the surgery immediately.

If the situation appears to be an emergency, call 999

Minor Surgery

The Practice is equipped to carry out a range of minor surgical procedures including:

  • Cryotherapy – for warts
  • Excision of skin lesions
  • Cautery
  • Joint Injections
  • In-growing Toe Nail removal

Please see your Doctor for suitability.  If, for any reason, you are unable to attend an appointment we would very much appreciate you contacting the surgery to cancel or re-arrange the appointment. Other patients may benefit from the released appointment.

Menopause

Menopause is a natural time in a woman’s life when periods stop due to lower hormone levels. This usually happens between the ages of 45 and 55, but can sometimes happen earlier naturally. It can also occur due to surgery to remove the ovaries, cancer treatments like chemotherapy, or a genetic reason.

Perimenopause is when you have symptoms before your periods have stopped and you can experience symptoms for years before you actually become menopausal.

Both menopause and perimenopause can cause symptoms like anxiety, mood swings, brain fog, hot flushes and irregular periods. These symptoms can have a big impact on your life, including your wellbeing, relationships and work.

There are things you can do to help with symptoms. There are also medicines that can replace the missing hormones and help relieve your symptoms. We are able to discuss all matters regarding the menopause with you and prescribe hormone replacement therapy if it is right for you.

There is a huge amount of information available on the internet about this area these days which makes it difficult to know where to start. We would strongly recommend the following which are also endorsed by the British Menopause Society.

Menopause Matters, menopausal symptoms, remedies, advice

Women’s Health Concern | Confidential Advice, Reassurance and Education (womens-health-concern.org)

Medicals / Certificates

Some of the services we provide are not part of the National Health Service and therefore we charge fees in accordance with BMA recommendations.

The following is a sample list of the various services available.

Medical ExaminationReportsCertificates/Letters
– Insurance medical
– Pre-Employment Medical
– HGV / PSV
– Elderly Drivers
– Fitness to Travel
– Fitness to attend school
– BUPA/PPP forms etc.
– Sickness/Accident benefit claim
– Employers report and opinion
– Private Sick Note
– Vaccination Certificate
– Holiday Cancellation Form
– Fitness to Travel Letter

Medical Examination Appointments

Medical examination appointments are arranged by the Secretaries after consultation with the appropriate Doctor.  It is important to indicate the type of medical you need so that the required amount of time is allocated to the appointment.  The insurance company concerned generally pays fees for insurance medicals but other services listed are normally paid directly by the patient and payment is expected when you attend for your appointment.  Costs for these services are available from Reception.

Payment

We only accept cash or cheques (if accompanied by a valid cheque guarantee card and within limits).  If you are requesting a report, certificate or letter that you will collect at a later date, payment must be made before we  will hand it to you.

Heart Disease

Our Cardiovascular Clinic is for anyone who has had a heart problem e.g.  heart attack, angina or blood pressure problem.  The aim is to prevent any further complications from the condition. We will send a written invitation to patients to attend an appointment with one of our Health Care Assistants, who monitor weight, cholesterol levels and blood pressure along with other factors such as exercise, smoking and alcohol intake.  The letter will also include an appointment for a telephone call from your doctor for review about a week later.

If, for any reason, you are unable to attend an appointment we would very much appreciate you contacting the surgery to cancel or re-arrange the appointment. Other patients may benefit from the released appointment.

Early Years information

There are lots of sources of support for young families, from pregnancy though out childhood. However new parents sometimes feel isolated and are not sure who to call for various issues relating to their young families.

Below are services available and how to access them. The list is not exhaustive and if you have any concerns about your child’s health please contact your GP surgery or pharmacist.

This information is also available as a printable download

Maternity Services

Perinatal Services

Health Visitors

GP

School nurses

Homestart

Chichester Family Hub and family information service

Family Nurse Partnership

Breast feeding support

Chichester Wellbeing

Social Prescribers

Online advice on child heath matters

Maternity Care

The Antenatal Clinic is lead by the midwife. The primary aim of antenatal care is to monitor your health during pregnancy, as well as the health and development of your baby. It can help predict possible problems with your pregnancy or birth, so action can be taken to avoid or treat them.

Home pregnancy test kits are usually very reliable so it is not normally necessary to have a doctor repeat the test to confirm that you are pregnant. You should make an appointment to see the midwife as soon as possible when you know you are pregnant. You can self refer (see below) or ask to book in at reception.

A booking appointment is usually made early on in your pregnancy. You will be asked a number of questions, about your health, your family history and any previous pregnancies. . You will be asked to give a blood and urine sample at this appointment.

Throughout your pregnancy, you will have a number of consultations either at home, at the surgery or at St Richards Hospital. Some of the routine checks that may be performed include:

  • blood pressure
  • palpation – feeling your tummy
  • listening to your baby’s heart
  • questions about your baby’s movements
  • urine tests
  • checking any swelling in your legs, arms or face
  • questions about how you feel

Whilst pregnancy can be a fantastic time, it can also bring worries – our midwives and GPs are here to help you through the experience.

Maternity services websitehttps://www.westernsussexhospitals.nhs.uk/services/maternity/pregnancy/booking-birth/

Online booking formhttps://pregnancybooking.wsht.nhs.uk/

Maternity triage and advice line, if you are pregnant and need to speak to a midwife, or think you are in labour: https://www.westernsussexhospitals.nhs.uk/services/maternity/us/maternity-triage-advice-line/

Tel: 01903 285269

Early pregnancy assessment clinic at St Richards, if you are in early pregnancy and are bleeding or in pain:  01243 788122 x 32874 (lines open 8.30-12.30 Mon-Fri, outside these times  please speak to your GP or call 111. If symptoms are severe you may need to consider attending A+E )