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Riverbank Medical Centre

Dodsley Lane, Midhurst, W Sussex, GU29 9AW

Tel:01730 812121      Fax:01730 811400       e: cwsccg.riverbankmc@nhs.net


Home Visits


The GP will visit you at home, at your request, only if you are 'too ill'  to attend the surgery.   Telephone our Appointment Line and the receptionist will take your telephone number so that a doctor can call you back to assess your clinical need.


Please bear in mind that, with the large semi-rural area that our practice covers, a visit request may take up to 30 minutes of the doctor’s time in travelling.  A GP can see three or more cases in the time it takes to undertake a home visit.


Out of Hours


If you need help or advice and the situation cannot reasonably wait until the surgery re-opens telephone 111 to contact the NHS111 Out of Hours Serivce - All calls to this number are free from landlines & mobiles.  For more information click on the following link www.nhsdirect.nhs.uk.


Please do not go directly to the treatment centre as appointments are strictly by invitation and you may be refused access. All telephone conversations with the Out Of Hours Centre are recorded for your own protection.


In a life threatening emergency you should still dial 999 and ask for an ambulance.



All Doctor's appointments are now triaged 


When you telephone for an appointment with a doctor, our receptionist will take your telephone number and a doctor will aim to call you back within 2 hours.


You will speak directly with a Doctor who will assess your clinical need and either deal with it on the telephone or, if necessary, make an appointment for you to be seen.


For full details of the service that was introduced in March 2015 Click Here 

Booking Appointments Online


Appointments for a telephone call from a doctor are available online.  The doctor will aim to call you back within 2 hours of the appointment time you have booked.  They  will assess your clinical need so please DO NOT COME TO THE MEDICAL CENTRE UNTIL YOU HAVE RECEIVED THE GP's CALL AND THEY HAVE ARRANGED FOR YOU TO DO SO.  Click here to Book Online.  


All other appointments can be booked by telephoning 01730 812121 and selecting the Appointments option.


Registration for Online Booking is completely separate from Registering to join the Practice so if you would like to have Online Booking Access please call into the Medical Centre and our Receptionists will be happy to arrange it for you.